Returns & Exchanges
At Blue Ocean Project, we want you to love your sustainable fashion choices, which is why we offer a 30-day window for hassle-free returns and exchanges on all unworn items. Our commitment to quality means if your gear isn't perfect, we'll make it right while keeping our environmental impact to a minimum.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the original items with all tags attached into the reusable shipping bag to help us reduce waste.
Ship It Back
Affix the prepaid sustainable shipping label provided via email and drop the package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing